Privacy Policy

This Privacy Policy applies to information collected through our website and through communications initiated using our website. It describes our general privacy practices and your choices regarding personal information. Additional privacy requirements may apply when information is handled in connection with healthcare services.

Depending on how you interact with us, we may collect:

• Contact information: Name, email address, phone number, and details submitted through inquiry forms.
• Health information: Information you choose to share when asking about services or receiving care.
• Technical information: IP address, browser type, device information, pages visited, and website usage data where collected by our systems or enabled tools.

We may use collected information to:

• Respond to questions and service inquiries.
• Contact you about appointment requests and scheduling.
• Provide information about homeopathy, acupuncture, and herbal medicine services.
• Maintain and improve website functionality and performance.
• Detect security issues, prevent misuse, and comply with applicable legal obligations.

Please avoid submitting detailed medical records or highly sensitive health information through general website forms unless specifically requested through an appropriate channel. Information related to healthcare services may receive additional protection under applicable law.

Sending an inquiry through this website does not, by itself, establish a practitioner-patient relationship.

Our website may use cookies or similar technologies to support essential functions, remember preferences, understand visitor activity, and improve website performance. Third-party analytics or embedded tools may also collect usage information if enabled.

You can manage cookies through your browser settings. Where required by law, consent will be obtained before using non-essential cookies or similar technologies.

We do not sell your personal information for money. Information may be shared when reasonably necessary with:

• Website hosting, maintenance, email, and other authorized service providers.
• Government authorities or other parties when required by law.
• Relevant parties when necessary to protect safety, security, or legal rights.
• Other parties where you have provided appropriate consent.

Our website may link to external websites, maps, appointment services, or other third-party platforms. These services have their own privacy policies and practices. We encourage you to review their policies before submitting personal information.

We take reasonable administrative, technical, and organizational measures to help protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method can be guaranteed completely secure.

Personal information is retained for as long as reasonably necessary to respond to inquiries, provide relevant services, maintain required records, resolve disputes, and meet applicable legal obligations. Retention periods depend on the type of information and the requirements that apply.

Depending on your location and applicable law, you may be able to request access to, correction of, or deletion of certain personal information. You may also have rights to withdraw consent or opt out of certain processing activities.

To make a privacy-related request, contact us using the details below. We may need to verify your identity before responding.

Parents or legal guardians contacting us about services for a child should provide information through appropriate channels. We handle information relating to children in accordance with applicable law. Please contact us if you believe a child has submitted personal information inappropriately through our website.

If advertising, remarketing, or additional tracking technologies are enabled, they may collect information about website visits and interactions. We will update this policy as necessary to reflect material changes to our data practices and applicable legal requirements.

We may update this policy from time to time to reflect changes in our website, services, data practices, or legal obligations. Updates will be published on this page with a revised “Last Updated” date.